{"id":8370,"date":"2020-04-20T17:35:06","date_gmt":"2020-04-20T20:35:06","guid":{"rendered":"https:\/\/wright.cl\/sitio\/?p=8370"},"modified":"2021-03-16T11:12:25","modified_gmt":"2021-03-16T14:12:25","slug":"descarga-la-guia-de-auto-instruccion-atencion-de-clientes-en-tiempos-de-contingencia","status":"publish","type":"post","link":"https:\/\/wright.cl\/sitio\/2020\/04\/20\/descarga-la-guia-de-auto-instruccion-atencion-de-clientes-en-tiempos-de-contingencia\/","title":{"rendered":"Descarga la Gu\u00eda de Auto Instrucci\u00f3n \u00abAtenci\u00f3n de Clientes en Tiempos de Contingencia\u00bb"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><em>Por&nbsp;<a rel=\"noreferrer noopener\" aria-label=\"Mar\u00eda Paz Wright (abre en una nueva pesta\u00f1a)\" href=\"https:\/\/wright.cl\/sitio\/maria-paz-wright\/\" target=\"_blank\">Mar\u00eda Paz Wright<\/a>, Gerente de Proyectos y Facilitadora Senior de&nbsp;<\/em><a href=\"https:\/\/wright.cl\/sitio\/\"><em>WRIGHT.<\/em><\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">En estos d\u00edas de contingencia&nbsp; por el COVID-19, una de las recomendaciones m\u00e1s frecuentes es que mantengamos el Distanciamiento F\u00edsico y mantener la <strong>Conexi\u00f3n Social o Emocional<\/strong> con colegas y clientes.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Muchas empresas han decidido\nproporcionar a sus trabajadores la posibilidad de realizar <strong>Teletrabajo<\/strong> con el objetivo de darle\ncontinuidad a la <strong>Atenci\u00f3n\nde sus Clientes<\/strong>.\nSin embargo, otras compa\u00f1\u00edas han acomodado su forma de <strong>Atenci\u00f3n\nPresencial<\/strong>, manteniendo la debida distancia\ny visitando a los clientes de acuerdo a sus necesidades.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">En esta Gu\u00eda hemos encontrar\u00e1s una serie de recomendaciones a considerar en el servicio que brindas a tus <strong>clientes (internos y externos)<\/strong> de manera que cuides la <strong>cercan\u00eda y calidad en tus interacciones.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Te invitamos a continuaci\u00f3n a descargar la<strong>&nbsp;Gu\u00eda de Auto Instrucci\u00f3n \u201cAtenci\u00f3n de Clientes en Tiempos de Contingencia\u201d<\/strong>, preparada por nuestra coach&nbsp;<strong><a href=\"https:\/\/wright.cl\/sitio\/maria-paz-wright\/\">Mar\u00eda Paz Wright<\/a><span style=\"background-color: rgb(232, 234, 235);\">.<\/span><\/strong><\/p>\n\n\n\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f8369-o1\" lang=\"es-ES\" dir=\"ltr\" data-wpcf7-id=\"8369\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/sitio\/wp-json\/wp\/v2\/posts\/8370#wpcf7-f8369-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Formulario de contacto\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"8369\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.7\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"es_ES\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f8369-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<p><label> Nombre y Apellido (requerido)<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span> <\/label>\n<\/p>\n<p><label> Correo electr\u00f3nico (requerido)<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input 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class=\"wpcf7-form-control-wrap\" data-name=\"your-fono\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-fono\" \/><\/span> <\/label>\n<\/p>\n<p><label> Pa\u00eds (requerido)<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-pais\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-pais\" \/><\/span> <\/label>\n<\/p>\n<p><label> Consultas, sugerencias o comentarios<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" name=\"your-message\"><\/textarea><\/span> <\/label>\n<\/p>\n<p><label> Te dedicas a la consultor\u00eda? <\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"consultoria\"><span class=\"wpcf7-form-control wpcf7-radio\"><span class=\"wpcf7-list-item first\"><input type=\"radio\" name=\"consultoria\" value=\"Si\" checked=\"checked\" \/><span class=\"wpcf7-list-item-label\">Si<\/span><\/span><span class=\"wpcf7-list-item last\"><input type=\"radio\" name=\"consultoria\" value=\"No\" \/><span class=\"wpcf7-list-item-label\">No<\/span><\/span><\/span><\/span>\n<\/p>\n<p><label> Desea recibir nuestro newsletter #WRIGHTcontigo? <\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"newsletter\"><span class=\"wpcf7-form-control wpcf7-radio\"><span class=\"wpcf7-list-item first\"><input type=\"radio\" name=\"newsletter\" value=\"Si\" checked=\"checked\" \/><span class=\"wpcf7-list-item-label\">Si<\/span><\/span><span class=\"wpcf7-list-item last\"><input type=\"radio\" name=\"newsletter\" value=\"No\" \/><span class=\"wpcf7-list-item-label\">No<\/span><\/span><\/span><\/span>\n<\/p>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Descargar la Gu\u00eda\" \/>\n<\/p><p style=\"display: none !important;\" class=\"akismet-fields-container\" data-prefix=\"_wpcf7_ak_\"><label>&#916;<textarea name=\"_wpcf7_ak_hp_textarea\" cols=\"45\" rows=\"8\" maxlength=\"100\"><\/textarea><\/label><input type=\"hidden\" id=\"ak_js_1\" name=\"_wpcf7_ak_js\" value=\"13\"\/><script>\ndocument.getElementById( \"ak_js_1\" ).setAttribute( \"value\", ( new Date() ).getTime() );\n<\/script>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n\n\n\n\n<p class=\"wp-block-paragraph\">Inscr\u00edbete aqu\u00ed al <strong>Webinar Gratuito Atenci\u00f3n Virtual de Clientes<\/strong> a realizarse el 30 de Abril a las 12 Pm. <strong><a rel=\"noreferrer noopener\" aria-label=\"Ingresa AQU\u00cd. (abre en una nueva pesta\u00f1a)\" href=\"https:\/\/wright.cl\/sitio\/2020\/04\/18\/webinar-atencion-virtual-de-clientes\/\" target=\"_blank\">Ingresa AQU\u00cd.<\/a><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Por&nbsp;Mar\u00eda Paz Wright, Gerente de Proyectos y Facilitadora Senior de&nbsp;WRIGHT. En estos d\u00edas de contingencia&nbsp; por el COVID-19, una de las recomendaciones m\u00e1s frecuentes es que mantengamos el Distanciamiento F\u00edsico y mantener la Conexi\u00f3n Social o Emocional con colegas y clientes. Muchas empresas han decidido proporcionar a sus trabajadores la posibilidad de realizar Teletrabajo con&#8230;<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_post_was_ever_published":false},"categories":[235],"tags":[253,254,257,210],"class_list":["post-8370","post","type-post","status-publish","format-standard","hentry","category-guias-auto-instruccion","tag-atencion-clientes","tag-atencion-remota","tag-calidad-de-servicio","tag-teletrabajo"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 5.0.1.1 - aioseo.com -->\n\t<meta name=\"description\" content=\"Por Mar\u00eda Paz Wright, Gerente de Proyectos y Facilitadora Senior de WRIGHT. En estos d\u00edas de contingencia por el COVID-19, una de las recomendaciones m\u00e1s frecuentes es que mantengamos el Distanciamiento F\u00edsico y mantener la Conexi\u00f3n Social o Emocional con colegas y clientes. Muchas empresas han decidido proporcionar a sus trabajadores la posibilidad de realizar Teletrabajo con\" \/>\n\t<meta name=\"robots\" content=\"max-image-preview:large\" \/>\n\t<meta name=\"author\" content=\"Alejandra Wright\"\/>\n\t<meta name=\"google-site-verification\" content=\"KztvEJGckBOhsrWyBxv4T5Y8113EcCCMXmyLGl--UzQ\" \/>\n\t<link rel=\"canonical\" href=\"https:\/\/wright.cl\/sitio\/2020\/04\/20\/descarga-la-guia-de-auto-instruccion-atencion-de-clientes-en-tiempos-de-contingencia\/\" \/>\n\t<meta name=\"generator\" content=\"All in One SEO (AIOSEO) 5.0.1.1\" \/>\n\t\t<meta property=\"og:locale\" content=\"es_ES\" \/>\n\t\t<meta property=\"og:site_name\" content=\"WRIGHT Consultores - Empresa de Coaching, Capacitaci\u00f3n, Training y Assessments. 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